In this month’s Record Report, find out why we recommend Natsuo Kirino’s novel Swallows, the classic sitcom The Mary Tyler Moore Show, and the Bandsplain episode ‘The Music of Skateboard Videos’.
In this month’s Record Report, find out why we recommend Melissa Aldana’s album Filin and Mieko Kawakami’s novel Sisters in Yellow.
Marius wrote about the rapid growth of coffee culture, and how saturation is turning sameness into the industry’s biggest challenge.
In this month’s Record Report, find out why we recommend the new Ratboys album and the YouTube channel VHS Skate Tube.
Some large chains are apparently feeling the need to borrow the appearance of independence. That, in itself, might be a significant signal about the direction of the industry.
In this month’s Record Report, find out why we recommend the new Sor album Insomnia and the new sitcom Stumble.
Marius picks three commitments the industry should focus on to improve itself this year.
It’s list-making season, baby!
Marius wrote about how Christmas in hospitality is chaos, beauty, and purpose all at once, and how, when done right, it becomes a memory-making machine for guests and for the people serving them.
AI can help solve real problems for hospitality, but it requires balance.
In this month’s Record Report find out why we recommend Elif Batuman’s novel Either/Or and the new Rosalia album Lux.
In this month’s Record Report find out why we recommend Elif Batuman’s novel The Idiot, the TV show The Gilded Age, and the new Haim album I Quit.
More people are spending large parts of their lives alone. The hospitality sector can either turn a cold shoulder to that fact or embrace the Viennese tradition.
In this month’s Record Report find out why we recommend Hanako Footman’s sharp debut novel ‘Mongrel’, the tender movie ‘Past Lives’, and AJ Tracey’s UK-rooted album ‘Don’t Die Before You’re Dead’.
Guest feedback can alert you to problems in your restaurant you never knew existed – but acting on every comment will only compromise your identity and confuse your menu, says Marius.
This month’s Record Report moves through quiet, introspective nights and nostalgic moods, featuring Atsuhira Yoshida’s novel Goodnight Tokyo, John Coltrane’s album Ballads, and the coming-of-age movie Mid90s.
The customer is always right is phrase you hear in hospitality from day one. But reality is more complicated, says Marius.
This month’s Record Report drifts into lo-fi moods and after-dark reflections, featuring verifiziert’s album ‘bulletholes’, the coming-of-age film ‘Dìdi’, and Naoki Matayoshi’s novel ‘Spark’.
Dinner and a show? Marius compares the corny spectacle of Salt Bae to the “quiet theater” of hospitality.
In this month’s sun-soaked Record Report, find out why we recommend the new Momma album ‘Welcome To My Blue Sky’ and the coming-of-age movie ‘Licorice Pizza’.